Membership Benefits
MedjetAssist is your ticket home if you become ill or are injured.
As a MedjetAssist member, if you are hospitalized virtually anywhere in the world, simply call MedjetAssist and we will provide medical transport to the hospital of your choice, so you can be treated by your personal physician and be close to your family.
MedjetAssist is a prepaid, medical evacuation and repatriation membership program -- not a travel insurance policy or healthcare plan. MedjetAssist was created to provide access to affordable, high-quality medical evacuation and repatriation services for individuals, families and businesses.
Lloyd's of London underwrites the program to guarantee that a transport will be available to every MedjetAssist member in time of need.
MedjetAssist transports members without regard to medical necessity. Members who are hospitalized may choose to be transported to another hospital, one of their choice.
There is no limit on the cost of a medical transport. And unlike travel insurance or travel platinum cards, MedjetAssist provides medical evacuation and repatriation services for its members both internationally and domestically through a worldwide network of authorized affiliates.
MedjetAssist's services are provided to members 24 hours a day, 365 days a year.
Foreign Travel is Risky Business
One in 30 international travelers will require emergency care, according to The Merck Manual.
As many as 25,000 Americans are injured each year in road accidents abroad. The exact number is unknown due to a lack of statistics in some countries.
What is known is that it can be 20 to 70% more dangerous to travel by road, especially in developing countries. |
Call Collect From Anywhere
To discuss a problem or course of action, members can call our medical department collect or use our toll-free number (800-963-3538 or call 205-595-6626 in the U.S., Canada or the Caribbean).
Worldwide Evacuation and Repatriation
When a member becomes hospitalized as an inpatient due to an illness or injury while traveling more than 150 miles from home, either within or outside the contiguous United States, MedjetAssist will provide medical evacuation and repatriation services to the hospital of the member's choice by a MedjetAssist authorized affiliate.
Medical Referrals
MedjetAssist representatives will provide contact information for doctors and hospitals in the area in which the member is traveling. Telephone interpretation can also be provided when necessary. The selection and payment of the medical provider remain the member's responsibility.
Medical Monitoring/Consultation
As soon as MedjetAssist is notified of a member's medical situation, the medical staff will establish communication with both the family and the local attending medical provider, obtain a full understanding of the situation and begin to monitor the member's condition. Medical professionals will stay in communication with the local medical personnel and relay necessary information to the member and his or her family or employer until the situation is resolved, and the member is either able to resume travel or an air medical transport is initiated.
Telephone Interpretation
Members can receive assistance with foreign-language interpretation over the telephone when they are having difficulty communicating with local medical specialists by calling our toll-free number (800-963-3538 or call 205-595-6626 in the U.S., Canada or the Caribbean) or calling collect from anywhere in the world.
Endorsements
MedjetAssist is proud of the endorsements from the following membership organizations:
- Virtuoso
- Neiman Marcus InCircle Rewards®
- Safari Club International
- AAA of Alabama
- Andrew Harper's Hideaway Report
- Medical Society
of Virginia
- Southern Medical Association
- American College of Radiology
- American Academy of Dermatology
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Emergency Message Relay
Members may send and receive emergency messages to and from relatives, friends and business associates toll free, 24 hours a day, through the MedjetAssist staff.
Legal Referrals
MedjetAssist provides contact information for certified attorneys in the areas in which these members are traveling. Telephone interpretation can be provided when necessary. The selection and payment of the attorneys are the responsibility of the members.
Visa, Passport and Immunization Requirements
MedjetAssist will provide information regarding visa, passport and immunization requirements for foreign countries to which members will be traveling. For an additional cost, members may also receive services such as expedition or replacement of lost or stolen visas and passports.
Travel, Health and Safety Precautions
In addition to providing travel, health and safety precautions for international destinations, members may also receive comprehensive pre-travel medical consultations.
Transport of Mortal Remains
In the unfortunate event of a member's death while traveling more than 150 miles from home, MedjetAssist will arrange and pay for all necessary government authorization, provide a container appropriate for transportation and return the remains to the member's place of residence for burial.
Memberships Outside the United States
Individuals residing outside of the United States, Canada and Mexico can be eligible for MedjetAssist memberships. Please call (205) 595-6626 for more information regarding the MedjetAssist Foreign National Membership.
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